We operate wherever our customers need us, in the global arena. Most of all in Finland and the Baltic Sea area, but regularly also elsewhere in Europe, Asia and the USA. We run projects in Finnish and English, understand Swedish and Norwegian and also operate in Russian, in which, aided by an interpreter, we have carried out tens of successful coaching’s.
Industries and functions in which we have supported our customers:
• Manufacturing industry
• Service industry
• Logistics and transportation
• Engineering and programming
• Health care
• Administrative services
• Public services
• Arts and event industry
In practical development, in different functions and departments, differences between industries are ultimately rather small. An industrial operator is today more and more a service producer and totally dependent on the smoothness of the logistic and administrative processes. In the same way, a traditional service company, where value is produced at the moment of truth, when meeting the client, is increasingly dependent on its industrially functioning process machines and E2E-managed core process.
Every organization is an accumulation of a main process carrying out the main task and functions supporting it which can be the company’s own or procured from external sources. The challenge is to master and combine both sides of the development continuum ranging from uniformity and standardisation to creativity and breakthroughs. And to optimize the operations and ensure co-operation throughout the entire value stream, covering the whole customer experience. We at NPI have the experience to help with all that.
The best set of training that I have participated in during my 25-year working career. Supported the implementation of my development project really well and broadened my horizons.
Grateful for the productive cooperation and the support. A lot of good feedback from planning the program, customizing it for us and cooperation with top management.
NPI’s fees were compensated over 20 times as savings and benefits already during the first year.
© 2021, Nordic Process Improvement Oy.